The final feedback form collects additional information from reporters such as ratings, comments, name, email and attachments and even allows reports to set a priority or assign feedback to a user.
Whilst it cannot be completely removed from the feedback process, it can be customized to remove unwanted fields.
Go to Settings
Select the Widget menu
Expand the Feedback Type Card
Toggle on and off any form fields you do not want to display
💡Tip - We recommend updating the welcome message to say something more instructive such as ‘Click Send to submit your feedback.'
🔐 Who is this article for?
Plans | Solo ✔ | Startup ✔ | Company ✔ | Premium ✔ |
User type | Client | Collaborator | Admin ✔ | Owner ✔ |