We've updated our webhook infrastructure to support a wider range of webhook events you can subscribe to. To subscribe to the new webhook events, you will need to update your existing webhook integration.

Before the update, your existing webhook integration will continue to work.

What's changed?

The payload of the request body has changed to a standard format. More details can be found on the docs page.

Old Payload

{
"id": 2007850,
"feedback_type": "Bug Report",
"date": "2022-09-06T06:37:19+10:00",
"project": "Pied Piper",
"url": "https://app.userback.io/viewer/123456/98765/2007850MSNv8n6f/",
"page": "https://curo.im/",
"email": "custom@email.com",
"name": "Custom Person",
"location": "Te Puke New Zealand 3119",
"priority": "Urgent",
"category": "",
"rating": "",
"vote": 0,
"dpi": 1,
"colour_depth": "24-bit",
"title": "This is an example title",
"description": "This is an example of the comment section",
"browser": "Chrome 104.0.0.0 (Windows)",
"window_size": "2337 x 1279",
"screen_resolution": "3440 x 1440",
"video": "",
"screenshot": [],
"attachment": "",
"comments": [],
"custom_data": [],
"user_data": [],
"console_logs": ""
}

New Payload

{
"action": "create",
"type": "feedback",
"data": {
"id": 2007850,
"feedback_type": "Bug Report",
"date": "2022-09-06T06:37:19+10:00",
"project": "Pied Piper",
"url": "https://app.userback.io/viewer/123456/98765/2007850MSNv8n6f/",
"page": "https://curo.im/",
"email": "custom@email.com",
"name": "Custom Person",
"location": "Te Puke New Zealand 3119",
"priority": "Urgent",
"category": "",
"rating": "",
"vote": 0,
"dpi": 1,
"colour_depth": "24-bit",
"title": "This is an example title",
"description": "This is an example of the comment section",
"browser": "Chrome 104.0.0.0 (Windows)",
"window_size": "2337 x 1279",
"screen_resolution": "3440 x 1440",
"video": "",
"screenshot": [],
"attachment": "",
"comments": [],
"custom_data": [],
"user_data": [],
"console_logs": ""
}
timestamp: 1667263011
url: "https://app.userback.io/viewer/123456/98765/2007850MSNv8n6f/"
}

How to upgrade?

Click the "Settings" option on the integrations page.

Click the "Upgrade" button and confirm.

🔐 Who is this article for?

Plans

Startup

Company

Premium ✔

User type

Collaborator

Admin ✔

Owner ✔

Did this answer your question?