After installing the Userback Integration for Intercom, it is important to also install the Userback Widget code in order for the app to work properly.
Here are the steps to ensure that you have installed the integration correctly:
Install the Userback Widget: This will provide you with a step-by-step guide on how to install the Userback Widget code on your website. Make sure the code is installed wherever you'd to collect feedback in Intercom.
Verify the widget is installed: Once the widget is installed, refresh the page and check the error message is no longer appearing. You should also see the Userback Feedback button if you haven't disabled it already.
Hide the widget button: You can hide the Userback Feedback button if you prefer not to use it. Simply go to the Userback Widget Settings and select "Do not show the widget". This will disable the feedback button and allow you to prioritize feedback collection through Intercom.
By following these steps, you can ensure that you have installed the Userback Widget code correctly and that the Userback Integration for Intercom is functioning properly.