Collect and Manage Feedback
Covers the different methods and best practices when collecting feedback in addition to feedback management tools available in Userback
23 articles in this collection
Written by Lee, Jon, and Matthew Johnson
Written by Lee, Jon, and Matthew Johnson
Troubleshooting
Userback Extension and Bootstrap Modals
Written by Jon
Updated this week
Updated this week
Feedback form fields are disabled
Written by Jon
Updated this week
Updated this week
Collect Screenshots on WebGL or 3d Canvas
Written by Jon
Updated this week
Updated this week
Whitelist Userback IPs
Whitelisting is sometimes needed when screenshots are not displaying correctly or there are issues with screenshot accuracy
Written by Lee
Updated this week
Updated this week
Basic Authentication
Website or App behind basic authentication? Add it to your Userback account for accurate screenshots
Written by Jon
Updated this week
Updated this week
Managing Feedback
Manage feedback with Board View
Resolve feedback faster with board view
Written by Jon
Updated this week
Updated this week
Manage feedback with Inbox View
Take control of high volume feedback and reply to reporters instantly with inbox view
Written by Jon
Updated this week
Updated this week
Using the Feedback Viewer
Written by Jon
Updated this week
Updated this week
How to manage feedback
Written by Matthew Johnson
Updated this week
Updated this week
How to use comments with your feedback
Written by Jon
Updated this week
Updated this week
How to use feedback categories
Written by Jon
Updated this week
Updated this week
Collect and Manage Feedback on Designs
How to get feedback on designs, images, PDF files and Videos
Written by Jon
Updated this week
Updated this week
How to review and approve designs with your clients
Written by Jon
Updated this week
Updated this week
Collecting Feedback
Privacy settings
Written by Jon
Updated this week
Updated this week
Session Replay
Written by Jon
Updated this week
Updated this week
How to Collect Feature Requests From Users
Written by Jon
Updated this week
Updated this week
How to collect Bug Reports
Written by Jon
Updated this week
Updated this week
How to use the browser extension
Written by Jon
Updated this week
Updated this week
Collect feedback with screenshots only
Written by Jon
Updated this week
Updated this week
Automatically take a screenshot with general feedback
Written by Jon
Updated this week
Updated this week
Collecting general feedback
Written by Jon
Updated this week
Updated this week
How to collect and manage feedback with video screen capture
Written by Jon
Updated this week
Updated this week
Console Log and Event Tracking
Written by Jon
Updated this week
Updated this week