Userback

Daniel Rae

Matthew Johnson

Covers the different methods and best practices when collecting feedback in addition to feedback management tools available in Userback

Collect and Manage Feedback

A guide to excluding elements and masking input fields in Userback.

Protecting User Privacy in Userback

Add feedback manually

Session Replay

Collect feedback with screenshots only

Automatically take a screenshot with general feedback

Collecting general feedback

How to collect and manage feedback with video screen capture

Console Log and Event Tracking

Collecting Feedback

Filtering feedback

Conveniently Manage Similar Feedback or Bug Reports

Merging Feedback

Manage feedback with Board View

Take control of high volume feedback and reply to reporters instantly with inbox view

Manage feedback with Inbox View

Using the Feedback Viewer

How to manage feedback

How to use comments with your feedback

How to use feedback categories

Managing Feedback

How to get feedback on designs, images, PDF files and Videos

How to review and approve designs with your clients

Collect and Manage Feedback on Designs

Creating Projects

Project Settings

Archive projects you no longer need, or delete them forever.

Managing your Projects

Copying Projects

How to export feedback

An overview of Projects in Userback, it's a great place to start!

Get started with Projects

Creating and Managing Projects

Try Userback for Free

Blog

Roadmap

Terms

Find answers and get help from Intercom Support and Community Experts

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Tickets

English