Userback allows you to collect three types of feedback.
Screenshot feedback with annotations and pinned comments
Video feedback with a screen recording
General feedback with ratings and text comments
You can easily customize your feedback widget so that users are directed straight to the annotation tool to give their feedback.
To update your widget:
Select your Project
Click the Widget menu
Progress through each drop down card to customize the widget
Simplify the final feedback form
If you don't want to have your users fill out the final feedback form before submitting feedback, you can hide the form fields completely.
