Userback allows you to collect three types of feedback.

  1. Screenshot feedback with annotations and pinned comments

  2. Video feedback with a screen recording

  3. General feedback with ratings and text comments

You can easily customize your feedback widget so that users are directed straight to the annotation tool to give their feedback.

To update your widget:

  1. Select your Project

  2. Click the Widget menu

  3. Progress through each drop down card to customize the widget


Simplify the final feedback form

If you don't want to have your users fill out the final feedback form before submitting feedback, you can hide the form fields completely.

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