On this page
Open a replay
From feedback: open the feedback item and click Replay.
From the Inbox: open the notification and click Session Replay or the replay thumbnail.
From Replays: click Replays in the left sidebar and select a recording.
From a user's profile: open the user, then click Watch under Last Session, or pick a recording on the Session tab.
The replay opens in a full-screen player. The page address the user was on shows at the top.
Playback controls
Play and pause with the button in the bottom left. The time shows how far into the recording you are.
Scrub by dragging along the progress bar. Markers on the bar show events, such as rage clicks. Click one to jump to it.
Skip Inactivity jumps over stretches where the user did nothing.
Speed changes playback speed, up to 8x, from the 1x control.
Full screen expands the player.
Click the X in the top right to close the player.
Developer data and events
Click Dev Tools to open a drawer with Console Logs and Network Requests captured during the session.
Click Events to open a list of everything the user did, in order. See Read the Events Panel in a Session Replay.
Tag a replay
Tags help you find and group replays later, for example checkout or bug.
Click Tag.
Choose the tags to add, or remove ones you don't need.
Click Save.
Tags show at the top of the player, and you can filter the Replays list by them.
Share a replay
Pause the replay at the moment you want to show.
Click Share.
Leave Start at checked to open the replay at that moment, or uncheck it to start from the beginning.
Click the copy icon to copy the link, or click open in a new window to preview it.
The link is private. Only people with access to your Userback workspace can open it.