How to find and read the log entries for a failed or successful integration call.
Every call between Userback and your integrations is recorded here, making it the best place to check what's actually happening with an integration.
Read the log
Go to Workspace Settings > Integration Log.
Use the Integration, Method, Status, and Date filters to narrow the table down.
Click any row to open its Log Details panel.
The Log Details panel shows the call's Status (for example, 200 OK or a 401 error), its Method, the Time it ran, and expandable Response Body and Request Body JSON viewers with a copy icon for each. Logs are retained for up to 14 days.
What's next
If a log entry shows a failure and you're not sure what to do about it, see Troubleshoot: Integration Issues.
Related articles
Troubleshoot: Integration Issues
Connected Apps and OAuth Connections