Userback

Contact Us

How to report a problem with Userback itself from the Help & Resources menu, and what to include so the team can fix it fast.

How to Report a Bug in Userback

Your Account

Manage your Workspace Settings

How to choose which Inbox and email notifications you get for each site and survey, including Focus mode and the weekly summary.

Manage My Notification Settings

Manage My Profile

How to invite teammates, assign roles, and manage member access within your workspace.

Inviting and Managing Workspace Members

Two-Factor Authentication

Privacy and Cookies

Dark Mode and Custom Display Settings

How to set up SSO for logging into your own Userback account (distinct from the customer-facing Ideas Portal SSO).

Single Sign-On (SSO) for Your Workspace

API Tokens, Extension Keys, and Mobile SDK Keys

Integration Log

User Roles and Permissions Reference

Which Userback Key or Token Do You Need?

Account Setup and Management

Manage your Subscription and Billing

Comparing Userback Plans: What's Included at Each Tier

Userback Referral Program

Deleting Your Userback Workspace

Transfer Workspace Ownership to Another Member

Subscription and Billing

Website

Terms

Privacy

Developer Docs

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Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

Connect your stack

A quick lap of the product so you know where everything lives.

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This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

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Create your account and invite the first people to your workspace.

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