General feedback allows your web visitors and users to provide general feedback without needing to mark-up the screen using the drawing tools.

Your Userback widget will allow you to collect both contextual feedback and general feedback.
To disable all visual feedback on your form select your project and click Widget

From there, expand the feedback selection card and disable all options except for General Feedback.


The last step is to open the Additional Tweaks card and enable the option to Show feedback form only.


You can also disable the drawing tools using the JavaScript API.

When collecting general feedback, you will also have the option to enable a welcome message and add a feedback rating to the widget.

Lastly, you can choose to automatically take a screenshot of the page in order to provide more context with feedback being submitted.

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