Optimize your user journey by pre-filling fields, adding custom data, and setting dynamic widget options, you can create a feedback journey that's perfectly suited to your users.
- 🔐 User Identification: Streamline the feedback collection process on your website or app by automatically identifying users and adding their relevant details to feedback.
- 👆 Open Userback with a Button or Link: Allow users to easily provide feedback with a button or link that triggers the Userback feedback widget.
- ✍️ Prefill fields: Save users time by prefilling specific fields in the Userback feedback forms like title, name and email.
- 🌐 Dynamic Language: Enhance the user experience for people from all over the world by switching the language of the feedback widget on the fly.
- 📕 Attach Custom Data: Gain more insights into user feedback by attaching custom data, like product version, user agent or app related data.
How to Get Started:
- Install the Userback Widget: To install the Userback widget, check out our Installation Guide where you can find instructions for the best installation method for you.
- Hide the Userback Button (Optional): Once the widget is installed, go to Widget Settings and select "Do not show the widget" to hide the Feedback Button.
- Check out the available Methods, Options, and Examples: To make the most out of Userback, it's essential to understand the available methods and options, we've created examples and snippets you can use to help you get started.
Frequently Asked Questions
What are the Methods and Options available to use?
Use methods like init(), show(), hide(), open(), close(), and destroy() to control the widget's display. Customize feedback by using options like email, name, categories, priority, custom_data, setData(), and widget_settings. Visit our Developer Docs here for more detailed definitions and examples.
Where can I find more technical information?
If you have any questions, need assistance, or want to explore specific use cases, we are happy to help. Please feel free to submit a request here.