Keeping informed and customizing your profile can greatly enhance your Userback experience. Here’s how to configure your email notifications and personalize your Userback profile.
Manage your Profile
You can update your name, email, job title, password, and add a profile picture.
How to Edit Your Profile
How to Edit Your Profile
Navigate to 'My Profile' from the top left drop-down.
Change your profile photo, email address, password, full name, job type, and turn on 2FA for yourself.
Click Save Changes
Manage Inbox Notifications
Inbox is where you'll be kept up to date with new feedback and changes to existing feedback in your account. Similar to email notifications, you can decide what type of notifications you receive in your inbox across your projects.
How to Manage Inbox Notifications
Navigate to 'Inbox' from the top left menu
Click 'Notification Settings'
For each project, select how you would like to be notified in Inbox.
Notifications can be set to Default, Focus Mode, or Silent for each project in your account.
Feedback Notification | Default | Focus Mode | Silent |
Unassigned New Feedback | ✅ | ❌ | ❌ |
Feedback assigned to you | ✅ | ✅ | ❌ |
Feedback that mentions you | ✅ | ✅ | ❌ |
Feedback you have commented on | ✅ | ✅ | ❌ |
Feedback you are following | ✅ | ✅ | ❌ |
Manage your Email Notifications
Email notifications keep you informed about important changes to your feedback.
How to Edit Your Email Notifications
How to Edit Your Email Notifications
Navigate to 'Notifications' from the top left drop-down.
Configure the options carefully, changes are applied instantly.
Please note that any changes you make to your notification settings will apply to ALL projects.