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Share a Feedback Item

How to generate a shareable link to a feedback item and control whether people outside your workspace can view or comment on it.

Written by Jon

Sharing a feedback item gives someone, a teammate without full workspace access, or the original reporter, a link straight to it, without needing a Userback login.

Open the Share Feedback modal

  1. Open the feedback item.

  2. Click the ··· overflow menu.

  3. Select Share Feedback.

Get the link

On the Share Link tab:

  • Copy the shareable viewer URL using its copy icon.

  • Click Open in new window to preview exactly what a recipient will see.

This link is private by default: only someone who has it, and who meets the access rules set on the Settings tab below, can open it.

Control public access

On the Settings tab:

  • Allow public access: lets anyone with the link view the item without logging in. Leave this off to keep the item viewable only by workspace members.

  • Allow public commenting: lets a public viewer add a comment. This only matters if Allow public access is on.

  • Apply to all current and future feedback: applies the same two settings account-wide instead of just this one item.

If both Allow public access and Allow public commenting are off, only members of your workspace can see or interact with the feedback, even if someone has the link.

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