Your users aren't here to give feedback, they're here to use your product! But their feedback is essential to helping you build better experiences. With AI Assist, organizing and prioritizing feedback has never been easier. Automatically classify feedback, generate titles, assess sentiment, and identify if users are awaiting a response, all without lifting a finger. Make feedback simpler for you, your team, and your users by enabling AI Assist.

AI Assist uses artificial intelligence to help automatically process, organize and help you manage feedback, helping you gain valuable insights faster. Here's what AI Assist can do:

Automatically categorize feedback as a Bug, Idea, or General Inquiry to streamline your workflow.

Generate clear, concise titles based on your users' descriptions, making it easier to understand issues at a glance.
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Instantly assess whether your users feel happy, frustrated, or neutral, helping you prioritize feedback that needs attention.

AI Assist automatically detects whether a user expects a reply, saving your team time by triaging feedback for you.

Related feedback items are now displayed directly inside the feedback, so you can spot trends and find answers to similar issues faster, without the extra searching.

AI-powered writing assistance that helps you fix spelling and grammar, improve your writing, and simplify your text, so you can respond to feedback more clearly and quickly.

Follow these simple steps to get started with AI Assist:

Once enabled AI will automatically process incoming feedback, displaying insights directly in the Feedback Viewer.