Userback

How to open the widget editor and configure its appearance, form fields, feedback types, and other components.

Create and Edit Your Feedback Widget

How to add a field to your feedback widget's form, so you capture more than just a name, email, and description.

Add a custom field to your Widget

Branding Settings

How the browser's built-in screenshot capability works in Userback and when it's used automatically.

Native Screenshot

How to change the display language of your feedback widget, and how to customize the text visitors see on your Ideas Portal.

Translate Your Widget, Surveys, and Ideas Portal

How to control which visitors see your feedback widget, using segments, pages, device type, and a display delay.

Target Who Sees Your Feedback Widget

How to change what a reporter sees after they submit feedback through your widget.

Customize Your Widget's Success Message

Widget Setup and Customization

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Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

Connect your stack

A quick lap of the product so you know where everything lives.

{appName} in 60 seconds

This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

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Create your account and invite the first people to your workspace.

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Update your plan, payment method, and invoices.

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