Userback Reports gives you a clear, real-time view of everything happening across your product. Instead of jumping between tools or guessing where issues come from, Reports helps you quickly spot trends, identify friction points, and make data-driven decisions.
Use Reports to answer questions like:
What do users need right now?
Which areas are causing frustration?
Is sentiment improving or dropping?
How quickly is our team resolving issues?
What You Can Learn from Reports
With Reports, every piece of feedback becomes measurable. Track patterns, compare changes over time, and surface the insights that guide smarter product decisions.
Trend Shifts: See what’s increasing, decreasing, or staying stable across your product.
Top Issues & Opportunities: Quickly identify the feedback themes that need attention right now.
User Impact: Understand which problems affect the most users, and which ones actually matter.
Sentiment Health: Track how users feel about releases, features, and updates over time.
Release Impact: Measure how new changes influence feedback volume, sentiment, and priority.
Team Alignment: Give everyone a shared, real-time view of what's working and what needs work.
How to Access Reports
Using Reports only takes a few seconds:
Log in to your Userback workspace.
Select a Feedback Project.
Click Reports in the top navigation menu.
Choose your date range using the date picker.
Drag, drop, and arrange charts to customize your dashboard.
Explore insights that update automatically in real time.
Please Note: Client Roles do not have access to Reports.
Userback Brings It All Together
Reports turn scattered feedback into clear, digestible insights. Instead of switching between tools, exporting data, or trying to interpret disconnected charts, you get one unified view of everything that impacts your product.
See what’s improving, what’s slipping, and where users are getting stuck, all in one clean view.