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Which Userback Key or Token Do You Need?

Written by Jon

A quick reference for the different keys and tokens in Userback, and which one you need for a given task.

Userback uses four differently-scoped credentials. Each one is explained in full in its own setup article; this page exists so you can quickly find which one applies to you.

Credential

What it's for

Where to get it

Access Token

Installs the code required for your feedback widget or survey on a site

The </> Install Userback item in the left sidebar

API Token

Authenticates calls to the Userback REST API

Workspace Settings > API Token

Extension Key

Authenticates the browser extension for a site

Workspace Settings > Extension Key

Mobile SDK Key

Authenticates the iOS, Android, or React Native SDK

Workspace Settings > Mobile SDK Key

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