“What if I’m given feedback over the phone, by email, or in person?”
There’s a button for that... The Add Feedback button. Found in the top right corner when viewing your feedback list on all views, including the Inbox View, List View, Grid View, and Board View.
Open Feedback in Userback.
Click the + button on the top right corner.
Fill in the Add Feedback form; expand the session info section to add your reporter's details.
💡Pro Tip: You can paste an image into the description box from your clipboard.
We've also added a feedback Source to the feedback detail page including information about the requester entered in the + Session Info section.
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