Add feedback manually
Rebecca Henrique avatar
Written by Rebecca Henrique
Updated over a week ago

At times, feedback can come from sources beyond the digital sphere, such as phone calls, emails, or face-to-face interactions. Userback ensures that no valuable feedback slips through the cracks and that all your feedback is consolidated in one space.

How to Manually Add Feedback:

To add feedback manually, follow these simple steps.

  1. Click the + button on the top right corner of your project page.

  2. Fill in the Feedback form, include concise yet informative information that clearly depicts the issue, attach a screenshot, and set category and assignee if required.

  3. Expand the Session Info to add in the reporter's details.

  4. Click the Create button to save and submit the feedback.

For a detailed guide on Best Practices for Bug Reporting, check out this article and share it with your team: Best Practice for Optimizing your Team's Bug Reporting Workflow

Frequently Asked Questions

Q: How can I tell the difference between manually added feedback and feedback from the widget?

A: Once feedback is submitted you can see the source of the feedback from the session information section of the feedback sidebar.

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