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Connect and Linear 2-way Sync

Jon avatar
Written by Jon
Updated today

Linear lets you manage software development and track bugs. Linear's streamlined design is built for speed and efficiency, helping high-performing teams accomplish great things.
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Connect your Userback account to Linear to streamline bug tracking, UAT, and user feedback.

2-way Smart Sync will automatically sync:

  • All comments between Userback and Linear - both ways

  • All status changes between Userback and Linear - both ways


1. Connect a Userback Project to a Linear Project

Click Connect in your project. Find Linear in the list of integrations, Select Connect from the menu to the right, and then follow the prompts to authorize Userback & Linear.

2. Configure your integration settings

2a. Configure your integration settings for Linear. Choose the Team, Project, and, if required, a Default assignee in Linear.

2b. Choose whether you'd like feedback to be submitted manually or if it should be sent automatically to Linear (and closed/resolved if preferred). Filter it by Feedback type too!

2c. Select which statuses and new comments should be synced between Userback and Linear (if any).

3. Test your integration

Lastly, use the Test option to send dummy Feedback directly to Linear. Make sure it goes into the proper Workspace, Team and Project.

Once confirmed, congratulations, you're finished! πŸŽ‰


Frequently Asked Questions

Q: Can I edit the Linear Integration Settings?

A: Yes! Once you've connected to Linear successfully, reopen the integration menu (Step 1) and Select Settings to edit your settings.

Q: How do I Delete or Reconnect my Linear Integration?

A: Use our Connected Apps area in your Account Settings to manage all integrations across all projects. Use this page to Reconnect, Delete, or Rename your connections.

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