Userback seamlessly integrates with the tools you currently use, allowing you to easily incorporate user feedback into your existing workflow. Integrations are a great way to automate processes, increase efficiency, eliminate manual errors, and gain real-time visibility into feedback. With its compatibility with thousands of 3rd party software, Userback helps optimize your team's performance.
WHAT DO WE INTEGRATE WITH
Project Management Tools
Bring simplicity to your team. Sync your workflow and save time troubleshooting issues.
Improve your productivity by collaborating in real-time with your team.
Need more flexibility? Design custom workflows with webhooks or connect to all of Zapiers library of integrations.
Each Project will have its own integrations and each Integration will have a slightly different setup process, depending on what type of tool they are, for individual details on each integration check out the Integration section of our Help Center.
Go to Settings, Select Integrations, and from here you can connect with any of our integrations.
The Connected Apps menu, located in the Workspace settings, allows you to manage all your apps and integrations across all Projects.
AUTOMATING THE FEEDBACK LOOP
Once feedback is sent from Userback to your desired app, what happens to the feedback in Userback? Leaving it open would just create endless clutter in your account, so let's run through how you can automatically close your Userback feedback when sending it to a 3rd party application.
To start, head to the integrations menu for your project.
Select the menu button from your connected integration. See integrations for more information on connecting to a 3rd party app.
Click Settings from the ellipsis menu
Under the Automation section within the Settings panel, select 'Automatically send and resolve feedback in Userback'.
This means that all new feedback, will be sent to your selected integration automatically, and within Userback, the feedback will be automatically set to the resolved workflow.
If you're looking to create even more advanced automation and workflows with Userback and other apps, check out how you can setup advanced automations with Zapier.
Can I copy over settings for my integrations to different projects?
No, you can't copy the integration settings, but you can reuse an active connection used in a separate project via Connected Apps.
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