How to reach Userback support by live chat or email.
The easiest way to reach us is the chat widget in the bottom right-hand corner of the app or userback.io. Click it and send us a message, and we'll get back to you as soon as possible.
You can also email us directly at support@userback.io. We aim to respond to email inquiries within a day or so.
For account-specific requests that require a support team member to make a change on your behalf, such as transferring workspace ownership or retrieving MCP OAuth credentials, include your Account ID so support can find your account quickly.