Elevate user engagement by using the Userback.open() method to open the Userback widget via a custom link or button on your website or app.
This method streamlines your interaction with the widget, enabling you to create bespoke feedback journeys that align closely with your users' needs. It's an effective way to collect targeted, direct feedback within the environment your users are already navigating.
. For comprehensive technical guidance, please refer to our developer docs
Using the Open() Method
To activate the Userback Widget Pop-up, you can use the Userback.open() method. This is particularly useful when the widget is set to be hidden by default.
Feedback Types: Choose from 'general', 'bug', or 'feature_request'.
Destinations: Direct the user to 'screenshot', 'video', or 'form'.
Here are some examples to demonstrate the flexibility of the Userback.open() method:
Open General Feedback
Open Report a Bug
Open Feature Requests
Launch Screenshot Tool for Bug Reporting
Launch Video Recording for Bug Reporting
Open the Feature Request Form
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