Userback

A fast-start overview for getting the Userback widget live in minutes, before diving into advanced configuration.

Quickstart Guide

Installation

Step-by-step instructions for embedding the Userback JavaScript snippet on a website or app, covering both no-code and developer-led setup.

How to Install Userback on Your Website or Mobile App (Step-by-Step Guide)

How to install and use the Userback Firefox and Chrome extension to capture feedback on any site, even ones without the widget installed.

Installing the Userback Browser Extension

How to add, verify, and manage the domains your Userback widget is allowed to run on.

Managing Domains

Basic Installation

An overview of what the Userback JavaScript SDK can do, with links to the full technical reference for each capability.

JavaScript SDK and Developer Docs

How Userback captures browser console logs and network requests alongside feedback to help developers debug faster.

Developer Tools: Console Logs and Network Requests

Collect bug reports and feature requests from your mobile app users, with the same feedback workflow you already use on the web.

Userback Mobile SDK

Advanced Installation

How to install Userback on a Shopify store, including theme code snippet placement.

Using Userback with Shopify

How to install Userback on a WordPress site and identify logged-in users via the JavaScript SDK.

Using Userback with WordPress

Platform-specific

User Database & Segments

User Identification and Management

Website

Terms

Privacy

Developer Docs

Find answers and get help from Intercom Support and Community Experts

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