Userback: UI Redesign

At Userback, it has always been our top priority to provide you with the best possible experience when it comes to collecting and managing feedback.

Over the past few months, we have been gathering valuable feedback from our users, and we are extremely excited to announce the gradual launch of our new UI.

This major update focuses on intuitive feedback navigation, an updated fresh design, and addressing your valuable feedback and ideas. We've aimed to strike the perfect balance between innovation, preserving core functionalities, and ensuring there's familiarity and respect to your daily workflows.

So.. what's New?

We've broken down the most important updates for you in a short walkthrough below. If you're craving more details, don't worry, we've got you covered with a super-detailed breakdown at the bottom of the page.

1. Projects Page: We have transformed the Home Page into the Projects Page, providing a fresh starting point for your work. This new layout and design will make you feel right at home as you dive into your projects. 

2. Horizontal Navigation Bar: The navigation bar has been revamped and now sits horizontally at the top of the page. This change allows for easier access to key sections of the platform, ensuring you stay focused on what matters most.

3. Enhanced Widget and Widget Editor: Say hello to the all-new Widget and Widget Editor! We have completely redesigned the UI to provide you with more flexibility and control. Customize your widget with a header message to provide clear instructions to users. Reorder fields effortlessly with drag and drop. Plus, enhanced branding options empower you to align your widget perfectly with your brand identity.

4. Universal Feedback Sidebar: The Feedback Sidebar now offers consistent access to feedback, regardless of where you are within the platform. With enhanced feedback filters and the feedback permanent link, managing and sharing feedback has never been easier. Copy, paste, and collaborate effectively with seamless communication among team members and stakeholders.

5. Rename of Feedback Type: We have changed the Feedback Type name from "Feature Request" to "Idea." This change retains the original meaning while presenting a more concise and user-friendly message to feedback submitters.