Userback's feedback tools serve visitors in more than one language, but "translation" means something a little different in each place: the widget has a language setting, while the Ideas Portal lets you rewrite specific pieces of on-screen text.
Widget language
Go to Feedback > Settings > Widget > Design > More, and use the Language dropdown to set the display language for your feedback widget's form and button text.
Widget languages give you a quick way to translate all text on the feedback widget. You can customize all text on the feedback widget so if the translation is not perfect for your use case, you can modify it as needed.
Ideas Portal translation
The Ideas Portal has its own Translation tab, separate from the widget's Language dropdown. Go to your Ideas Portal's Portal Settings, then the Translation tab. From there you can edit the text shown on the New Idea form:
Heading
Description
Title placeholder text
Summary placeholder text
Submit Idea button text
Thank you message
This is text customization rather than a language switch: you're rewriting the strings shown, in whatever language and tone you choose, not selecting from a preset list of languages the way the widget's Language dropdown works.
Surveys
Since surveys are typically more dynamic and custom based on the questions you are asking, surveys do not have a dedicated translation option. You will need to customize the text for each question and associated answers in the desired language.
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