If you use Zendesk Chat for live chat, you can follow the instructions below to have the Userback widget trigger live chat in your website.

How to connect Userback with Zendesk Chat

zendesk_chat.png

Step 1:

Select your project and go to the Widget menu in Userback and add the following code to the Contact Us Link.

javascript:$zopim.livechat.window.show();

Ref: Zendesk Widget API Doc

Widget_Feedback_Selection_Zoom_-_Zopim_live_chat.png

Step 2:

Verify it works in your Userback Widget

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