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Using Userback with Drift
Jon avatar
Written by Jon
Updated over 3 weeks ago

Drift is a live chat platform that focuses on generating and qualifying leads and organizing meeting bookings, you can have the Userback widget trigger a live chat on your website by following the simple instructions below.

Open a Live Chat window in Drift

  1. Navigate to the Widget Tab and select the Components Tab.

  2. Toggle on and expand the Custom Link.

  3. Paste the following code into the URL input.

    javascript:drift.api.startInteraction({ interactionId: 'YOUR_DRIFT_ID' });
  4. Select either 'Redirect to the link' or 'Open link in a new browser tab.'

  5. Save and exit.

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