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Launch Intercom Chat From the Widget
Launch Intercom Chat From the Widget
Rebecca Henrique avatar
Written by Rebecca Henrique
Updated over 3 weeks ago

If you use Intercom Messenger, follow the instructions below to have Userback trigger a Live Chat window on your website or app.
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Just ensure you've installed the Intercom Widget code on the same page as the Userback Widget code before following these instructions.

  1. Navigate to the Widget Tab and select the Components Tab.

  2. Toggle on and expand the Custom Link.

  3. Paste the following code into the URL input.

    javascript:Intercom('show');
  4. Select either 'Redirect to the link' or 'Open link in a new browser tab.'

  5. Save and exit.

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