Connecting your Userback account to Zendesk is easy!

To connect your Zendesk account head to the integrations menu and select the project that you're integrating from the top project menu.

Head to the Zendesk tile and click Activate

Zendesk Integration

The next step is to specify your Zendesk Support Host.

Zendesk Support Host

When you're ready, hit the Next button and follow the prompts to allow Userback to access your Zendesk account.

Once saved, you can test your integration and send test feedback to your Zendesk account by clicking the Test button.

Test Zendesk Integration

You'll also have the option to send feedback automatically when it is received in Userback or push feedback as required.

The Zendesk integration is available to customers on our Standard and Growth plans. To change your plan, please visit your Account Settings.

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