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Userback and ClickUp 2-way Sync
Userback and ClickUp 2-way Sync
Rebecca Henrique avatar
Written by Rebecca Henrique
Updated over a month ago

Connect your Userback account to ClickUp to streamline bug tracking, UAT, and user feedback.
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​2-way Smart Sync will automatically sync:

  • All comments between Userback and ClickUp - both ways

  • All status changes between Userback and ClickUp - both ways

1. Connect Userback with ClickUp

Click Connect in your project. Find ClickUp and select Connect from the menu to the right, and then follow the prompts to authorize Userback and ClickUp.

2. Configure your integration

2a. Configure your integration settings for ClickUp. Choose your ClickUp Workspace, Space, and List.

2b. Choose whether you'd like feedback to be submitted manually or if it should be sent automatically to ClickUp; you can filter it by Feedback type too!

2d. Select which statuses and new comments should be synced between Userback and ClickUp (if any).
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3. Test your integration

Lastly, use the Test option to send dummy Feedback directly to ClickUp. Make sure it goes into the correct Workspace, Space, and List.

Once confirmed, congratulations, you're finished!
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πŸ’‘ Tip - Status sync is almost instant and changes made in the ClickUp task will be immediately updated within Userback

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