Collect feedback, bugs and tasks inside ClickUp and simplify customer feedback with the Userback and ClickUp integration

Once you connect Userback with ClickUp, we send annotated screenshots as new tasks in ClickUp every time a bug report or feedback is created with Userback. Centralize your feedback and keep designers, developers and project managers on the same page.

Connect to ClickUp

Connecting your Userback account to ClickUp is easy!

  1. Go to Settings

  2. Click on Integrations

  3. Click the ellipsis menu next to ClickUp and Select Connect

  4. Enter your ClickUp credentials and Click Next

  5. Select a ClickUp Workspace and Click Connect

6. You will now be prompted to adjust the Integration Settings

ClickUp Settings: Select your Workspace, Space and List that you want the Userback feedback to send to

Automation: Choose from Manually, Automatically or Automatically and resolve in Userback

Status Sync: sync your ClickUp tasks with Userback, you can select:

  • Sync status when an issue is Resolved in ClickUp, resolve it in Userback

  • Sync status when an issue is re-opened in ClickUp, re-open it in Userback

  • When an issue is Deleted in ClickUp, delete it in Userback

7. Click Complete Setup

πŸ’‘ TIP - Status sync is almost instant and changes made in the ClickUp task will be immediately updated within Userback

It's always a good idea to test that your integration has connected how you want it. You can easily send a test from the integrations menu.

Now...go and create some feedback and check it out!

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