Collect feedback, bugs and tasks inside ClickUp and simplify customer feedback with the Userback and ClickUp integration
Once you connect Userback with ClickUp, we send annotated screenshots as new tasks in ClickUp every time a bug report or feedback is created with Userback. Centralize your feedback and keep designers, developers and project managers on the same page.
Connect to ClickUp
Connecting your Userback account to ClickUp is easy!
Go to Settings
Click on Integrations
Click the ellipsis menu next to ClickUp and Select Connect
Enter your ClickUp credentials and Click Next
Select a ClickUp Workspace and Click Connect
6. You will now be prompted to adjust the Integration Settings
ClickUp Settings: Select your Workspace, Space and List that you want the Userback feedback to send to
Automation: Choose from Manually, Automatically or Automatically and resolve in Userback
Status Sync: sync your ClickUp tasks with Userback, you can select:
Sync status when an issue is Resolved in ClickUp, resolve it in Userback
Sync status when an issue is re-opened in ClickUp, re-open it in Userback
When an issue is Deleted in ClickUp, delete it in Userback
7. Click Complete Setup
💡 TIP - Status sync is almost instant and changes made in the ClickUp task will be immediately updated within Userback
It's always a good idea to test that your integration has connected how you want it. You can easily send a test from the integrations menu.
Now...go and create some feedback and check it out!
🔐 Who is this article for?
Plans | Solo | Startup ✔ | Company ✔ | Premium ✔ |
User type | Client | Collaborator | Admin ✔ | Owner ✔ |