So you want to add a custom link to the Userback Widget Pop-up?

Simple! Add a URL or even JavaScript code directly into the widget to open a specific page or trigger a command (like opening an Intercom Chat window).

Add a link to a custom page or destination

  1. Navigate to Projects > Widget Settings.

  2. Expand Feedback Type.

  3. Enable the "Contact us link" option.

  4. Add your URL or custom destination to the text field provided.

  5. Click Save changes 🥳


How do I open my link in a New Tab or Window?

Simply copy and paste the code below into the URL section and replace the URL with the link, you'd like users direct to."", "_blank");

Can I use other Javascript code snippets like the above?

Yes, you can! As an example, check out this article on how to open Intercom Messenger Windows from the Userback Widget Pop-up.

🔐 Who is this article for?


Solo ✔

Startup ✔

Company ✔

Premium ✔

User type



Admin ✔

Owner ✔

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