Rage Click Detection in Userback provides a straightforward yet powerful way to identify user frustration, it works seamlessly alongside Session Replay to automatically detect and log instances where users rapidly click in a specific area.
This serves as an invaluable context for pinpointing areas on your website or app that might be causing confusion or presenting difficulties to users.
Activating Rage Clicks
Activate Session Replay and watch as each Rage Click event gets tagged in the event timeline. This allows you to track the sequence of actions leading up to the Rage Click, offering critical context for understanding user frustrations.
Why Detect Rage Clicks?
You might ask why we added this feature, here's why:
Easy Identification: Spot moments of user frustration quickly within the event timeline. This instant visibility helps you identify and focus on the areas needing attention.
Contextual Analysis: In the realm of a Session Replay, Rage Clicks illuminate the user's journey, revealing what triggered their frustration. This level of understanding is crucial for diagnosing UX issues accurately.
Targeted UX Improvements: Armed with specific insights, you're better equipped to refine your website or app's user interface, enhancing the overall user experience.
Frequently Asked Questions
Q: Can I see Rage Clicks outside of Session Replays?
A: While Rage Clicks are tagged within the event timeline of Session Replays, they are primarily designed to be analyzed within the context of a replay for a comprehensive view.
Q: How can Rage Clicks improve my site's UX?
A: By highlighting areas where users repeatedly click out of frustration, Rage Clicks point you directly to elements on your site that may be non-functional, unclear, or misleading.