For Monthly Subscriptions, you have the flexibility to Upgrade or Downgrade your plan at any time during your billing cycle. Any remaining portion of your billing period will be automatically credited to your account.
If you're on an Annual Subscription, you have the option to Upgrade to another Annual Subscription at any time. However, if you wish to Downgrade, your account will be adjusted at the end of your yearly subscription term.
How to Manage Your Subscription
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Go to Workspace Settings then Billing
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Click on 'Manage Subscription'
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Select which of the plan options you want and toggle between monthly or annual billing, then Click Continue
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You can now choose any add-ons and once you are happy with your selections and the cost summary Click Update Subscription
If you are on an invoiced bill please contact us at support@userback.io for any Plan changes.