The roadmap shows customers what you're considering, building, and have shipped. It's built from your published ideas, so it updates on its own as you change their status in Userback.
Turn on the roadmap
Open Portal Settings and go to the General tab.
Turn on Roadmap.
A Roadmap tab appears on your Ideas Portal, with one column per public status, such as Open, In Progress, and Shipped. Customers can sort the roadmap from the dropdown above the columns.
Choose which statuses customers see
In Portal Settings, go to the Status tab.
Map your internal statuses to public ones. For example, show both "In Progress" and "Under Review" as In Progress.
Choose which categories appear, and hide internal ones.
See Configure Your Ideas Portal Settings for every option on this tab.
Get ideas onto the roadmap
Collect ideas through the portal, the widget, or by adding them manually. See How to Collect Feedback with Userback.
Publish the ideas you want customers to see. See Publish Feedback to Your Ideas Portal.
Add categories to group similar ideas.
Move ideas through your workflow in Userback. Each status change moves the idea to the matching roadmap column.
When an idea reaches Resolved, Userback prompts you to email everyone who voted for it.
Share the roadmap
Link to the Roadmap tab from your website, release notes, or emails.
Show it inside the Userback widget by turning on the Roadmap component in Feedback > Settings > Widget > Design > Components.
Frequently asked questions
How do I change where an idea sits on the roadmap?
Change the idea's status in Userback. The roadmap follows your Status tab mapping, so the idea moves to the matching column.
What appears on the roadmap?
Only published feedback with the type Idea.