Drift is a live chat platform that focuses on generating and qualifying leads and organising meeting bookings, you can have the Userback widget trigger a live chat on your website by following the simple instructions below.


Settings in your Drift Account

Go to your Drift Widget settings

Toggle off 'Drift Widget icon visibility'

drift_settings.png

Settings in your Userback Account

Select your Project

Go to Settings > Widget

Expand the 'Feedback Type' Card

Toggle on the 'Contact us link'

Copy and paste this code into the field

javascript:drift.api.startInteraction({ interactionId: 'YOUR_DRIFT_ID' });

Click Save Changes


πŸ’‘Tip - If you need more control of how the Drift Widget works, check out our Drift Widget DevDocs.


πŸ“˜Note - You can check that the widget is working correctly by using the Demo Page


πŸ” Who is this article for?

Plans

Solo

Startup βœ”

Company βœ”

Premium βœ”

User type

Client

Collaborator

Admin βœ”

Owner βœ”

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