Drift is a live chat platform that focuses on generating and qualifying leads and organising meeting bookings, you can have the Userback widget trigger a live chat on your website by following the simple instructions below.
Settings in your Drift Account
Go to your Drift Widget settings
Toggle off 'Drift Widget icon visibility'
Settings in your Userback Account
Select your Project
Go to Settings > Widget
Expand the 'Feedback Type' Card
Toggle on the 'Contact us link'
Copy and paste this code into the field
javascript:drift.api.startInteraction({ interactionId: 'YOUR_DRIFT_ID' });Click Save Changes
💡Tip - If you need more control of how the Drift Widget works, check out our Drift Widget DevDocs.
📘Note - You can check that the widget is working correctly by using the Demo Page
🔐 Who is this article for?
Plans | Solo | Startup ✔ | Company ✔ | Premium ✔ |
User type | Client | Collaborator | Admin ✔ | Owner ✔ |