If you value organisation and the ability to track progress through reports, the Userback and Zapier integration will be a game changer. With this integration, you can easily sync new feedback to a Google Sheet, allowing you to keep track of all your feedback in one convenient location.

To get started, use our Zap Template for a quick and easy set-up, or you can create your own Google Sheet to customise the data you need.


Create your Trigger and Action

In Zapier, search and select Userback as the first app you are connecting and set up a trigger event when 'New Feedback is Created.'

Follow the prompts to connect your Userback account with your API Token.

Add the Action 'Create spreadsheet row in Google Sheets' and sign into your Google account and select a spreadsheet.

You can use our Zap Template for a quick and easy set-up, or you can create your own Google Sheet to customise the data you need.


Map your Userback fields

Lastly, map all of your Userback fields to each field within the worksheet. If you're using our Google Sheet Template, all of the field names should match.

🎉 Congrats, you've just synced new feedback from Userback to a Google Sheet.


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