When you connect Trello, feedback from your site is added as a new card on your chosen board and list, with its annotated screenshot and details attached. This is a 1-way integration: moving or editing the card in Trello doesn't change the feedback in Userback.
Before you start
Create the board and list in Trello first. Userback can only choose from ones that already exist.
Connect Trello
Go to Feedback > Settings > Integrations.
On the Trello card, click Connect.
Sign in to Trello and approve access.
Choose the Trello Board and List new cards should be added to.
Choose when feedback is sent: Manually, Automatically, or Automatically and Resolve in Userback. For the automatic options, pick which feedback types to include.
Click Test. A test card appears on the list. Check it, then archive or delete it.
If you chose Manually, send individual items by opening a feedback item (or its notification in your Inbox) and clicking Send to Trello.
Troubleshooting
Cards stopped appearing in Trello
Check the board and list still exist and haven't been archived. Then reconnect Trello from Workspace Settings > Connected Apps if the connection has expired, and check Workspace Settings > Integration Log for the error on any failed request.
What's next