When you connect Azure DevOps, feedback from your site becomes a work item in the project you choose, with its annotated screenshot, video recording and console logs attached. This is a 1-way integration: changes to the work item in Azure DevOps stay in Azure DevOps.
Before you start
Turn on third-party OAuth access. In Azure DevOps, go to Organization settings > Policies and turn on Third-party application access via OAuth. If this is off, the connection fails. You may need an Azure DevOps organization admin to change it.
The account you authorize with needs permission to create work items in the project you plan to use.
Connect Azure DevOps
Go to Feedback > Settings > Integrations.
Scroll to the Azure DevOps card and click Connect.
Sign in with your Microsoft work account and approve access.
Choose your Azure DevOps Organization and Project.
Choose the Work Item Type new feedback should create (for example, Bug or Task).
Choose when feedback is sent: Manually, Automatically, or Automatically and Resolve in Userback. For the automatic options, pick which feedback types to include.
Click Test. A test work item appears in the project. Check it, then delete it.
Send feedback to Azure DevOps manually
If you chose Manually, open a feedback item (or its notification in your Inbox), click Send to Azure DevOps, confirm the project and work item type, and click Send.
Troubleshooting
"Your Azure DevOps account couldn't be authorized, please try again"
This usually means one of two things:
Third-party OAuth access is turned off in your Azure DevOps organization. Turn on Third-party application access via OAuth under Organization settings > Policies, then try again.
Your connection was made before Microsoft moved Azure DevOps sign-in to Microsoft Entra ID. If your connection shows as expired, or you see a message about registering the app on Microsoft Entra ID, go to Workspace Settings > Connected Apps, delete the Azure DevOps connection, and connect it again from Feedback > Settings > Integrations.
Work items stopped appearing in Azure DevOps
Check Workspace Settings > Connected Apps for an expired connection and reconnect it. Then check Workspace Settings > Integration Log, filtered by Azure DevOps, for the error on any failed request.
Can I use a personal Microsoft account?
Sign in with the work account that belongs to your Azure DevOps organization. Azure DevOps organizations are usually tied to Microsoft Entra ID work accounts.
What's next