How do I change a user's role?

User roles in Userback are essential for controlling access to features and functions within your Workspace. By assigning different roles to team members or clients, you can ensure they have the appropriate access and permissions to perform their tasks effectively. This maintains the security and integrity of your Workspace by providing users only access to relevant features and functions.

What are the different roles and functions?

Account Owner - Full control over the Workspace including managing workspace members, projects, integrations, billing and account closure.

Administrator - Manage workspace, project, members and integrations

Collaborator - Manage feedback for multiple projects

Client - View feedback and track the progress


Changing a users role

  1. Navigate to Workspace Settings

  2. Click the Members Menu

  3. Use the drop-down menu next to the User name to select the desired role

🔐 Plan Availability: All Plans

Learn more about plans and upgrading here.