User roles in Userback are essential for controlling access to features and functions within your Workspace. By assigning different roles to team members or clients, you can ensure they have the appropriate access and permissions to perform their tasks effectively. This maintains the security and integrity of your Workspace by providing users only access to relevant features and functions.
What are the different roles and functions?
Account Owner - Full control over the Workspace including managing workspace members, projects, integrations, billing, and account closure.
Administrator - Manage workspace, project, members, and integrations
Collaborator - Manage feedback for multiple projects
Client - View feedback and track the progress
Changing a Users role
Managing a user's role can be easily done from the Members tab.
- Go to the Members Tab from the top menu.
- Locate the user for whom you want to change the role.
- Click on the ellipsis (three dots) next to their name and choose "Manage Roles and Access."
- Use the drop-down selection to set the desired role.
