How to Share Ideas in Userback

Userback values your insights and ideas! Here’s how you can make your feature request stand out and increase its chances of being implemented.

Step 1: Access the Userback Feedback Portal

Log into Userback and go to the "Help" menu.

Choose "Have an idea" to make a suggestion. Here's a quick link.

Step 2: Search for Existing Ideas

Check if your idea is already listed. If it is, simply vote for it and join the discussion.

Step 3: Craft Your Suggestion

If your idea is new, create a detailed suggestion. Include an introduction, your idea, and a specific example. Attach any samples or screenshots if you have them.

For example:

  • Introduction: "I want more control over notifications."
  • Suggestion: "Let users customize notifications based on feedback status."
  • Example: "My Product Manager should only get emails for 'Urgent' feedback to prioritize work."

Will Your Suggestion Be Built?

Our product team reviews all suggestions. Votes help, but other factors like customer demand, build time, and impact are also considered.

Questions? Send us a message. We’re always eager to hear from you!