Using Userback with Drift

Drift is a live chat platform that focuses on generating and qualifying leads and organizing meeting bookings, you can have the Userback widget trigger a live chat on your website by following the simple instructions below.

Open a Live Chat window in Drift

  1. Navigate to Widget Settings.

  2. Enable and Expand Custom Link.

  3. Paste the following code into the URL input.

    javascript:drift.api.startInteraction({ interactionId: 'YOUR_DRIFT_ID' });
  4. Click Save and Exit and you're finished!

    Widget Custom Link