Using Userback with Intercom

If you use Intercom Messenger, follow the instructions below to have Userback trigger a Live Chat window on your website or app.

Just ensure you've installed the Intercom Widget code on the same page as the Userback Widget code before following these instructions.

Open a Live Chat window in Intercom

  1. Navigate to Widget Settings.

  2. Enable and Expand Custom Link.

  3. Paste the following code into the URL input.

  4. Click Save and Exit and you're finished!

    Widget Custom Link