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Inbox
Working in Inbox… Inbox Notifications in the Browser Extension… To access Inbox:
Email Forwarding
Capture every piece of feedback, even when it starts in your inbox!… Now with Email Forwarding in Userback, you can forward customer feedback directly from your inbox into
Manage my Profile and Notification Settings
Manage Inbox Notifications… Click Save Changes Inbox is where you'll be kept up to date with new feedback and changes to existing… Navigate to 'Inbox' from the top left menu Click 'Notification Settings' For each project
Manage Feedback: Comments
Comments in the Inbox… The Inbox's "Comment" feature provides a similar overview to the regular Inbox view… Deleting a notification in the Inbox won’t affect the associated Feedback Ticket in its project
Installing the Userback Browser Extension
Inbox Notifications in the Extension… Stay on top of feedback and bug report updates with Inbox Notifications in the Userback Browser Extension… Remember to delete notifications as you address them to keep your inbox organized
Connect Userback with Intercom
Add Userback to the Intercom Messenger Inbox… feedback and resolve your customers' issues faster by integrating Userback's widget with Intercom Inbox… check out the helpful guides below to add Userback to your Intercom Messenger Home, Outbound Bots, Inbox
Best Practices for Managing Feedback Faster with Userback
1. Centralize Feedback Notifications with your Inbox… Visit your Inbox Prioritize Unread Feedback: Use the read/unread status to quickly identify new… The result: your inbox stays organised without anyone having to touch it
Best Practices for Product Managers in Userback
View Inbox Key Features Inbox Notifications: Userback’s Inbox Notifications feature ensures Product… 5. Forward Emails from Inbox, CRM, and Support Tools… Simply send an email to that address from your inbox, CRM, or support tool, and it’s instantly turned
Best Practices for Developers in Userback
5. Capture Customer Feedback Right from Your Inbox with Email Forwarding
Best Practices for Customer Support Teams Using Userback
Inbox Notifications: With Userback’s Inbox Notifications, your support agents can receive real-time alerts… 3. Forward Emails from Inbox, CRM, and Support Tools… Email Forwarding helps you centralize feedback by sending it straight from your inbox into your Userback