If you use Intercom for live chat, you can follow the instructions below to have the Userback widget trigger live chat in your website.

How to connect Userback with Intercom

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Step 1:

Follow the instructions from Intercom to hide the Intercom Messenger.

Step 2:

In Userback, select your project, click the Widget menu and add the code below to the Contact Us Link in Feedback Selection.

javascript:Intercom('show');

Ref: Intercom JavaScript API

Widget_Feedback_Selection_Zoom_-_Intercom.png

Step 3:

Verify it works in your Userback Widget

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