Workspace Settings is where you manage everything that applies to your whole Userback account, from billing to branding to your team's login security, separate from the settings for any one site.
What's in Workspace Settings
Open Workspace Settings from the account menu at the bottom of the left sidebar. The sidebar inside Workspace Settings lists:
General: Your workspace URL, name, logo, country, two-factor authentication toggle, and AI Features toggle.
Members: Invite, manage, and deactivate the people on your team. See Invite and Manage Workspace Members.
Billing: Your plan, payment method, and invoices. See Manage Your Subscription and Billing.
Branding: The sender name, colors, and logos shown in your emails and widget. See Branding Settings.
Connected Apps and OAuth Connections: Third-party apps and inbound OAuth clients with access to your workspace. See Connected Apps and OAuth Connections.
Extension Key, Mobile SDK Key and API Token: The credentials developers need for the browser extension, mobile SDK, and REST API. See API Tokens, Extension Keys, and Mobile SDK Keys.
Referral: Track and cash out your referral credit. See Userback Referral Program.
Integration Log: a record of every call your connected integrations have made. See Integration Log.
General settings
On the General tab you can:
Click Change next to your Workspace URL to update it.
Turn on the Two-factor authentication toggle to require 2FA for everyone in the workspace. See the Two-Factor Authentication article for how this differs from the personal 2FA toggle.
Turn on AI Features to enable AI-powered tools like AI Assist across your workspace. Click Learn more for details.
Update your Workspace name, upload a Workspace logo, and set your Country.
What's next
Start with Invite and Manage Workspace Members to get your team into the workspace, then set up Branding Settings.